Account Services

Alert - Microsoft Windows XP Service Pack 2

See the related FAQ: Windows XP Service Pack 2.

For All Applications, All Operating Systems, and All Domains

For all Windows XP users:

Microsoft will launch a new update for Windows XP called Service Pack 2 (XP SP2) around the middle of August. Microsoft developed XP SP2 to address recent Internet security issues associated with the Windows XP operating system and the Microsoft Internet Explorer browser. Microsoft will make XP SP2 available to users of Windows XP Home Edition, XP Professional, XP Tablet PC Edition, and XP Media Center Edition.

Initial XP SP2 testing by SBC Internet Services indicates that SBC Internet Services and features may be impacted once the new service pack has been downloaded and installed. SBC Internet Services is currently developing updates to decrease the impact. If we notify you that an SBC Internet Services update is available, please make sure that you accept and install all necessary software.

If you have any concerns or issues with XP SP2 that are non-SBC Internet Services related, please contact Microsoft:

  1. Microsoft Toll-Free Number for XP SP2 Support: 1-888-SP2-HELP (1-888-772-4357)
  2. Microsoft XP SP2 Online Support

Additional Resources & Updates

These additional resources may be used if there is a possible issue with the XP SP2 upgrade and one of the following listed software programs.

Firewall:
ZoneAlarm

Anti-virus:
Computer Associates Anti-virus
Symantec Norton AntiVirus
McAfee VirusScan

See the related FAQ: Windows XP Service Pack 2.

Copyright © 2002 Pacific Bell Internet Services and Nevada Bell Internet Services. All rights reserved. All other brand names may be trademarks or registered trademarks of their respective owners.



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